1. Compatible with the NVS, auxiliary care radar, network speaker, ANPR camera, and more models of thermal cameras and Wi-Fi cameras.
2. Supports enabling the ARC service for solar-powered cameras.
3. Supports exporting the health check report manually in Scheduled Report on the Portal.
4. Improves the format of the health check report.
5. Supports the health check report of AX HOME devices (both manually exported and scheduled reports).
1. Compatible with the NVS, auxiliary care radar, network speaker, ANPR camera, and more models of thermal cameras and Wi-Fi cameras.
2. Supports enabling the ARC service for solar-powered cameras.
3. Supports exporting the health check report manually in Scheduled Report on the Portal.
4. Improves the format of the health check report.
5. Supports the health check report of AX HOME devices (both manually exported and scheduled reports).
1. Compatible with the NVS, auxiliary care radar, network speaker, ANPR camera, and more models of thermal cameras and Wi-Fi cameras.
2. Supports enabling the ARC service for solar-powered cameras.
3. Supports exporting the health check report manually in Scheduled Report on the Portal.
4. Improves the format of the health check report.
5. Supports the health check report of AX HOME devices (both manually exported and scheduled reports).
1. Supports activating network switches together with the AC router.
2. Optimizes the detail page of network switches.
1. Supports the Access Control Routers.
2. Supports the AX HOME security control panels.
3. Optimizes the remote configuration pages.
4. Bug fixes.
1. Supports the Access Control Routers.
2. Supports the AX HOME security control panels.
3. Optimizes the remote configuration pages.
4. Bug fixes.
1. Supports the Access Control Routers.
2. Supports the AX HOME security control panels.
3. Optimizes the remote configuration pages.
4. Bug fixes.
1. Supports the Access Control Routers.
2. Supports the AX HOME security control panels.
3. Optimizes the remote configuration pages.
4. Bug fixes.
1. Improves the UI of cloud storage configurations by simplifying the process, which is applicable to DVRs, NVRs, and Hik-ProConnect boxes (DS-6700NI-S).
2. Improves the topology application.
a. Redesigns the UI of topology.
b. Optimizes the refresh speed of topology.
c. Supports showing more information about the topology.
1. Improves the UI of cloud storage configurations by simplifying the process, which is applicable to DVRs, NVRs, and Hik-ProConnect boxes (DS-6700NI-S).
2. Improves the topology application.
a. Redesigns the UI of topology.
b. Optimizes the refresh speed of topology.
c. Supports showing more information about the topology.
1. Improves the UI of cloud storage configurations by simplifying the process, which is applicable to DVRs, NVRs, and Hik-ProConnect boxes (DS-6700NI-S).
2. Improves the topology application.
a. Redesigns the UI of topology.
b. Optimizes the refresh speed of topology.
c. Supports showing more information about the topology.
1. Improves the UI of cloud storage configurations by simplifying the process, which is applicable to DVRs, NVRs, and Hik-ProConnect boxes (DS-6700NI-S).
2. Improves the topology application.
a. Redesigns the UI of topology.
b. Optimizes the refresh speed of topology.
c. Supports showing more information about the topology.
1. Improves the UI of cloud storage configurations by simplifying the process, which is applicable to DVRs, NVRs, and Hik-ProConnect boxes (DS-6700NI-S).
2. Improves the topology application.
a. Redesigns the UI of topology.
b. Optimizes the refresh speed of topology.
c. Supports showing more information about the topology.
1. Supports management of the new coming Hik-Connect 6.0.
2. SADP Tool
a. Improves LAN live view. Supports setting image & video parameters on the live view page.
b. Supports NVR/DVR channel management.
1. Supports management of the new coming Hik-Connect 6.0.
2. SADP Tool
a. Improves LAN live view. Supports setting image & video parameters on the live view page.
b. Supports NVR/DVR channel management.
1. Supports management of the new coming Hik-Connect 6.0.
2. SADP Tool
a. Improves LAN live view. Supports setting image & video parameters on the live view page.
b. Supports NVR/DVR channel management.
1. Supports management of the new coming Hik-Connect 6.0.
2. SADP Tool
a. Improves LAN live view. Supports setting image & video parameters on the live view page.
b. Supports NVR/DVR channel management.
1. Supports management of the new coming Hik-Connect 6.0.
2. SADP Tool
a. Improves LAN live view. Supports setting image & video parameters on the live view page.
b. Supports NVR/DVR channel management.
1. Supports management of the new coming Hik-Connect 6.0.
2. SADP Tool
a. Improves LAN live view. Supports setting image & video parameters on the live view page.
b. Supports NVR/DVR channel management.
1. Supports management of the new coming Hik-Connect 6.0.
2. SADP Tool
a. Improves LAN live view. Supports setting image & video parameters on the live view page.
b. Supports NVR/DVR channel management.
1. SADP Tool
a. Supports batch reboot and restore devices.
b. Improves compatibility with access control devices.
2. Site
a. Supports site grouping.
b. Supports installers with all device permissions to hand over by sharing.
c. Adds more conditions for filtering sites.
3. Health Monitoring
a. Supports showing the exception occurrence time and exceptions on device cards.
4. Notification Center
a. Adds a Read All button in System Message & Business Notification.
1. Supports fall detection radars.
2. Supports more network switch models.
3. Supports more access control models.
1. Supports fall detection radars.
2. Supports more network switch models.
3. Supports more access control models.
1. Supports fall detection radars.
2. Supports more network switch models.
3. Supports more access control models.
1. Supports fall detection radars.
2. Supports more network switch models.
3. Supports more access control models.
1. Supports fall detection radars.
2. Supports more network switch models.
3. Supports more access control models.
1. Launches the SADP device configuration tool.
a. Adds the automatic LAN device search.
b. Adds the automatic device batch initialization that completes basic configurations.
c. Supports automatic check and repair for network and time exceptions.
d. Redesigns device cards that display frequently-used buttons.
e. Supports a smoother handover process.
2. Supports setting more parameters of network cameras added to NVRs.
3. Supports the handing over via QR code.
1. Launches the SADP device configuration tool.
a. Adds the automatic LAN device search.
b. Adds the automatic device batch initialization that completes basic configurations.
c. Supports automatic check and repair for network and time exceptions.
d. Redesigns device cards that display frequently-used buttons.
e. Supports a smoother handover process.
2. Supports setting more parameters of network cameras added to NVRs.
3. Supports the handing over via QR code.
1. Improves the usability of remote password reset after the device handover.
2. Supports password reset when the device is not handed over.
3. Improves the code scanning function.
4. Adds the online status check of devices when adding devices by IP addresses / domain names to improve the success rate of device adding.
1. Supports registering and logging in with your phone number.
2. Supports adding an unlimited number of employees without the employee account add-on, and removing the account limit with the add-on to enable them to manage sites and devices.
3. Supports merging your company with another, so you can carry on your business more efficiently.
4. Supports lottery draws in some regions.
5. Get more release notes from https://www.hik-partner.com/whats_new/en/index.html
1. Allow arc company share site to installer company to install devices.
2. Assign sites to the site manager in batches.
3. Remote configuration motion detection supports polygon drawing.
1. Allow arc company share site to installer company to install devices.
2. Assign sites to the site manager in batches.
3. Remote configuration motion detection supports polygon drawing.
1. To provide better services, we have merged Hik-ProConnect and Hik-ePartner into a new product named Hik-Partner Pro. Combining the features of both products, this new product provides services which are more diverse and more professional.
2. Improved features of Case, and added the After-Sales Authorization Code.
3. Supported editing company information after authentication.
4. Supported displaying exceptions in the last 90 days.
5. Addded tools such as Quotation Tool.
1. Added an Explore module that provides the latest news about Hikvision products and solutions, and a Products module for viewing, searching for, and comparing products.
2. Redesigned the user interface and changed the theme color.
3. Added automatic device synchronization from Hik-Connect (after authorization).
4. The added and updated features are not supported in all countries and regions.
1. Added an Explore module that provides the latest news about Hikvision products and solutions, and a Products module for viewing, searching for, and comparing products.
2. Redesigned the user interface and changed the theme color.
3. Added automatic device synchronization from Hik-Connect (after authorization).
4. The added and updated features are not supported in all countries and regions.
1. Added an Explore module that provides the latest news about Hikvision products and solutions, and a Products module for viewing, searching for, and comparing products.
2. Redesigned the user interface and changed the theme color.
3. Added automatic device synchronization from Hik-Connect (after authorization).
4. The added and updated features are not supported in all countries and regions.
Optimized features and user experience.
Optimized features and user experience.
Optimized features and user experience.
1. Allowed installers and maintenance service partner to together manage sites of end users.
2. Added the Notification Center module.
3. Supported solar cameras.
4. Supported accessing new peripherals of AX Pro.
5. Optimized features and user experience.
Optimized features and user experience.
1.Optimizes the process for adding online devices. Now linking channels to online NVRs and batch setting parameters for multiple online devices are supported in the process.
2.Supports sending the regular reports in 39 languages.
3.Supports assigning multiple Installers as the site managers of a site.
4.Supports showing the SMART information of the HDDs of NVRs/DVRs on the health check reports in the Health Monitoring module.
Optimized features and user experience.
Optimized features and user experience.
Optimized features and user experience.
1. Supports handling device exception notifications.
2. Supports moving a device from an authorized site to another site that belongs to the same site owner.
3. Supports setting the Hik-Connect Mobile Client as the client for receiving device exception notification.
4. Supports the AI Help Center.
5. Supports AX HYBRID PRO.
6. Supports new features including health monitoring, adding online devices on the same LAN, editing account information, etc.
1. Supports reward points: users can earn points by completing tasks and redeem points for gifts.
2. Adds documents (including the Device Compatibility List, Datasheet, and What’s New) to the Tutorial Center.
3. Optimizes the device adding process by adding prompt information, allowing modification of the device IP address, etc.
4. Optimizes the company authentication process by adding guidance and prompt information.
5. Optimizes the Cloud Attendance related descriptions.
Optimized features and user experience.
Optimized features and user experience.
1.Adds the Service Market.
2.Supports enabling co-branding.
3.Supports company information authentication.
4.Supports viewing and editing company information.
5.Supports activating the health monitoring service and auto-renewing the service.
6.Supports batch configuring AX PRO by templates.
7.Supports accessing encoding devices and access control devices via the proxy of Hik-ProConnect Boxes.
8.Supports viewing live video streamed from multiple channels in multi-division mode.
1. Supports batch configuring devices and saving parameter data of a device as a template to the cloud.
2. Supports batch arming/disarming AX Pro.
3. Optimizes the way to connect AX Hub or AX Hybrid to Hik IP Receiver Pro when Hik-ProConnect is integrated with a third-party Alarm Receiving Center (ARC) software.
4. Other optimizations.
1. Optimized the registration and login process.
2. Optimized the free trial method of the Health Monitoring package.
3. Supports showing the privileges of the authenticated account.
4. Supports adding panic alarm devices.
5. Supports adding MinMoe face recognition terminals.
6. Optimized OR code scanning.
1. Optimized the registration and login process.
2. Optimized the free trial method of the Health Monitoring package.
3. Supports showing the privileges of the authenticated account.
4. Supports adding panic alarm devices.
5. Supports adding MinMoe face recognition terminals.
6. Optimized OR code scanning.
1. Supports registering a Hik-ProConnect account by the Hik-Connect account.
2. Simplified the operations of adding Site and devices.
3. Installers can unilaterally cancel Site authorization.
4. Added Wizard.
5. Supports displaying new functions when launching Mobile Client.
6. Supports enabling extend mode of network switch.
1. Supports registering a Hik-ProConnect account by the Hik-Connect account.
2. Simplified the operations of adding Site and devices.
3. Installers can unilaterally cancel Site authorization.
4. Added Wizard.
5. Supports displaying new functions when launching Mobile Client.
6. Supports enabling extend mode of network switch.
1. Supports migrating devices in your Hik-Connect account to your Hik-ProConnect account.
2. Fixes bugs.
1. Supports migrating devices in your Hik-Connect account to your Hik-ProConnect account.
2. Fixes bugs.
1.Supports managing Hikvision network switch, and generating topology for device status monitoring.
2.Added tutorial center helping you learn more about Hik-ProConnect.
3.Optimized registration and first-time login operation.
4.Supports unbinding device from its current account.
1. Bugs fixed.
1. Bugs fixed.
1.Supports remote playback and downloading video footage.
2.Optimized remote configuration function.
3.Added new sources of linkage rules, e.g. alarm input/output.
4.More device types and models are supported, and optimized device upgrading in LAN.
5.Provided tools to improve work efficiency.
1. Supports new models of detectors and optimized the functions of security control panel.
2. Supports disabling Hik-Connect service of devices in some cases.
3. Agreement updated.
4. Bugs fixed.
1. Bugs fixed.
1. Bugs fixed.
The Hik-Partner Pro is a new version of Hik-ProConnect, it directly upgrade from Hik-ProConnect.
The Hik-Partner Pro one-stop security service platform gives Hikvision partners easy access to all Hikvision product (include Hilook series)informations, promotions, and marketing handouts. Enjoy efficient customer and device management and extended value-added services with roud-the-clock convicence.
Top features you will love:
Get well prepared in advance
● SADP Tool on Mobile App
● Find product info you need fast
● Stay on the top of promotions, handouts and trends
● Register project online and get support from manufacture
● Design a solution in a snap
Install remotely and hand over efficiently
● Customizable quote generation
● Ready-to-use tutorials for installation
● Visualized customer site management
● One-click handover of sites and devices
Troubleshoot from any where, any time
● Proactive system health monitoring
● Remote configuration,
● Rich security tools
● Online support
● Timely updates of the RMA process
Create extra income & get rewards
● Redeem rewards and services with points
● Co-brand with Hikvision, displaying your brand logo and info on customers’s Hik-Connect
● Create recurring revenue with cloud storage and cloud-based VMS