New
• In Finland, the chat support is now up and running. Use our chatbot at any time for common questions, or chat directly with our customer service when you need that extra help during business hours.
Improvements
• Fixed a couple of bugs and polished some details.
Fixed a couple of bugs and polished some details.
Improvements
• Fixed a couple of bugs and polished some details.
New
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Improvements
• In Denmark, chat support has been improved, making it easier to chat with our bot and customer service.
New
• Now you can see busy times for service points in Sweden and Denmark.
• In Sweden, it is now possible to pick up parcels requiring age check from parcel boxes.
Improvements
• Fixed a couple of bugs and polished some details.
Improvements
• Fixed a couple of bugs and polished some details.
Improvements
• Fixed a couple of bugs and polished some details.
New
• At our service points, you can now print return labels from several third-party e-retailers.
• Now you can see busy times for service points in Sweden and Denmark.
Improvements
• Easier to book pickups for parcels you want to return
• Now you can see delivery photos for archived parcels as well
New
• In Sweden, it is now possible to verify your profile with BankID. This will allow even more parcels to be added automatically.
Improvements
• Simplification of the notification settings.
Improvements
• Fixed a couple of bugs and polished some details.
Improvements
• Fixed a couple of bugs and polished some details.
New
• Now you can quickly repeat an order of postage you've bought.
New
• You can now see if your delivery is fossil-free and marked with the Nordic Swan Ecolabel
• In Denmark, you can now easily reach your ongoing and previous conversations with customer service from the support tab.
New
• You can now see if your delivery is fossil-free and marked with the Nordic Swan Ecolabel
• In Denmark, you can now easily reach your ongoing and previous conversations with customer service from the support tab.
• In Denmark, you can now make returns in our parcel boxes.
• In Denmark, chat support has been updated. Just send a message in the chat and customer service will notify you when they have an answer. No more waiting in line.
Improvements
• Map has been improved, making it easier to find service points.
• In Denmark, you can now make returns in our parcel boxes.
• In Denmark, chat support has been updated. Just send a message in the chat and customer service will notify you when they have an answer. No more waiting in line.
Improvements
• Map has been improved, making it easier to find service points.
New
• Information about dangerous goods which are prohibited in parcels can now be found in the shipping product details.
Improvements
• When logging out of your PostNord profile, all parcels are removed from the device.
• Fixed a couple of bugs and polished some details.
New
• In Denmark, it is now possible to identify with MitID for quick pick-ups at service points without showing your ID.
New
• In Denmark, it’s now possible to buy shipping for destinations outside the EU and send anywhere in the world by declaring customs in the app.
• In Denmark, when buying shipping for destinations within the EU, there are now two options for letter products. Send either documents or goods.
New
- In Sweden, it’s now possible to buy shipping for destinations outside the EU and send anywhere in the world by declaring customs in the app.
- As part of ongoing improvements to the “Profile” tab, you will now find your email addresses and mobile numbers, which are used to add parcels automatically, in “Manage account”. The “More” tab has also been removed and its tools move into the profile.
New
• We have prepared new illustrations in anticipation of the upcoming Spring season.
Improvements
• It is now possible to reopen a Paketbox compartment in Sweden, a Nærboks compartment in Denmark or a Lähiboksi compartment in Finland if it gets closed by accident.
• In Denmark, it is now possible to pay the customs invoice for parcels that are manually added in the app.
• In Denmark, buying postage for a parcel has been improved to autofill the sender information if identified with MitID.
Improvements
• In Denmark, if you update a parcel to contactless delivery, the option to get Modtagerflex is presented so that all future parcels are automatically contactless.
• The first phone number added to your profile will now be set as your primary phone number.
• A few types of barcodes were unable to be scanned. This has now been fixed.
Improvements
- Fixed a couple of bugs and polished some details.
Improvements
- Fixed a couple of bugs and polished some details.
• In Sweden, our postage Skicka Lätt has been replaced by Postpaket. Postpaket is traceable and suitable for sending parcel up to 20 kg, within the EU.
New
• For home deliveries in Denmark, you can now change delivery option when parcels are already on their way. Change from receiving them in person to having them placed outside the door or at a selected location. You can also choose to have them delivered to a service point.
• In Sweden, the app will now notify you if you have customs to pay.
Improvements
• Estimated delivery times for some parcels are now more accurate.
New
• Modtagerflex now comes in a new design for Denmark and with easier signup thanks to MitID. With Modtagerflex you get all your home deliveries contactless and to a location you choose. You don’t even have to be home and receive the parcels.
• In Denmark, you can now buy postage with Google Pay and Apple Pay.
Improvements
• Fixed a couple of bugs and polished some details.
Improvements
• Fixed a couple of bugs and polished some details.
New
- Starting in August, you’ll need to have a PostNord account to continue getting your parcels added automatically and use other important features. This update is rolling out gradually during August, but to be sure not to miss out on anything, we recommend you create an account sooner than later. You will be notified in the app if you need to create an account.
New
- Starting in August, you’ll need to have a PostNord account to continue getting your parcels added automatically and use other important features. This update is rolling out gradually during August, but to be sure not to miss out on anything, we recommend you create an account sooner than later. You will be notified in the app if you need to create an account.
New
• Delivery photos are something we felt were missing in the app, so we’ve fixed that. If you haven’t chosen to receive your parcel in person the driver will place your parcel outside your door or at the location you’ve chosen and then take a photo of it.
Improvements
• Fixed a couple of bugs and polished some details.
New
• We’ve added a new type of service for domestic postage in Sweden. It’s called “Send Home” and works great for the smaller parcels you want to send straight to someones mailbox. “Send Home” is also a traceable postage so you can follow the parcels journey to its final destination. You find postage on the “Buy Postage” tab in the app.
New
• Updates regarding delivery options for home deliveries.
New
• Introducing quick actions. Just long press on a parcel to quickly reach actions such as archive, move to sending, mark as delivered or delete.
Improvements
• Fixed a couple of bugs and polished some details.
Fixed a couple of bugs and polished some details.
New
• Dark mode is here. Many of you have requested it and we hope you enjoy it. Dark mode gives the app darker colours and is kind to your eyes in low-light environments. Turn dark mode on or off in your phone's system settings or in the app.
Improvements
• Fixed a couple of bugs and polished some details.
Minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes, text improvements and minor design tweaks.
New
• In Sweden it is now possible to use Portokoder as postage for your letters. You just write the Portokod on the letter above the address and post the letter as usual.
Improvements
• Fixed a couple of bugs and polished some details.
Fixed a couple of bugs and polished some details.
Fixed a couple of bugs and polished some details.
Fixed a couple of bugs and polished some details.
Minor bug fixes, text improvements and minor design tweaks.
New
- In Sweden it’s now possible to send most parcels to any service point in the country. Convenient when you travel or just want to pick up your parcel at a different location.
Improvements
- The map has been re-designed.
- Fixed a couple of bugs and polished some details.
Minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes, text improvements and minor design tweaks.
Support for picking up parcels from parcel boxes in Sweden, a pilot project in the Stockholm area.
Minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes, text improvements and minor design tweaks.
We have renewed and improved the design.
Minor bug fixes and text updates.
Minor bug fixes, text improvements and minor design tweaks.
- We have fixed a bug that stopped you from reconnecting to Nærboks if locking your phone while being connected.
- Improved registration process for Nærboks.
- Improved error messages for Bank ID in cases where your name does not match the name on the parcel.
- And some other minor bug fixes, text improvements and minor design tweaks.
- In previous versions the app sometimes incorrectly displayed that shipments would be delivered to your door when they actually would be delivered to a service point. This has now been fixed.
- And some other minor bug fixes, text improvements and minor design tweaks.
Minor bug fixes and text updates.
Minor bug fixes and copy updates.
This version fixes a bug that caused the app to crash for some users in Denmark with a parcel in a Nærboks
Minor bug fixes and copy updates.
From now on you can easily buy freight via the app in Sweden. You print the waybills directly at a service point or print it yourself and hand it in to the service point of your choice. We have also fixed some minor bugs and corrected some texts.
BankID is back!
You can identify with BankID again when picking up your parcels.
Parcels that you send will now also be automatically added to the app. We’ve made some other improvements and bug fixes, too.
Parcels that you send will now also be automatically added to the app. We’ve made some other improvements and bug fixes, too.
Parcels that you send will now also be automatically added to the app. We’ve made some other improvements and bug fixes, too.
Parcels that you send will now also be automatically added to the app. We’ve made some other improvements and bug fixes, too.
Minor bug fixes and copy updates.
Minor bug fixes and improvements.
A better user experience for home delivery choices, and also other improvements and bug fixes.
A better user experience for home delivery choices, and also other improvements and bug fixes.
Minor bug fixes and copy updates.
Bug fixes for e.g. the Add parcels automatically feature and keyboard issue when filling in e-mail field in the Danish buy postage check out.
We are combining our multiple apps into one Nordic app. If you live in Denmark, you can now also buy shipping and physical products in the app.
We are combining our multiple apps into one Nordic app. If you live in Denmark, you can now also buy shipping and physical products in the app.
We are combining our multiple apps into one Nordic app. If you live in Denmark, you can now also buy shipping and physical products in the app.
We are combining our multiple apps into one Nordic app. If you live in Denmark, you can now also buy shipping and physical products in the app.
Minor bug fixes and copy updates.
Minor bug fixes and copy updates.
For home delivieries, you can now add a door code and specify where the parcel should be placed in case you're not at home.Plus, you can:- find out the postal code of a given address- manually mark a parcel as delivered- choose to be notified when a parcel has been delivered- easily switch between a numerical and alphabetical keyboard
The navigation has been remade in preparation for upcoming changes.Added a filter for tracking both parcels to receive and sent parcels.Fixed a problem with notifications for automatically added parcels.Added postboxes to the map....and as you've requested, you can now swap language within the app!
The navigation has been remade in preparation for upcoming changes.Added a filter for tracking both parcels to receive and sent parcels.Fixed a problem with notifications for automatically added parcels.Added postboxes to the map....and as you've requested, you can now swap language within the app!
Small improvements, for example showing if ID is needed to pick up a specific parcel.
Fixed the crash that happened on startup for a few users.New in 4.4– Option to change home delivery parcels to be sent to your service point. You can also change the contact information for home delivery parcels.– When a parcel is delivered, you can now give feedback on the delivery from the details.– Parcel details contains more information.– Fixed problem with old parcels that stopped receiving updates.
Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more:
• Track PostNord parcels, both those you receive and those you send
• Pick up parcels without a paper slip.
• Share parcels with others so they pick them up for you.
• Don’t miss any parcels updates with notifications.
• Choose how you want your home deliveries in Sweden and Finland.
• Manage and sign up for Modtagerflex in Denmark.
• Find service points, mail boxes and parcel boxes.
• Open parcel boxes
• Search for postal codes.
• Chat with customer service in Denmark.
• Buy postage in Sweden and Denmark.