Enhancing maintenance journey with request for warranty certificate.
Revamping the support ticket journey.
Bugs fixes and enhancements.
Enhancing maintenance journey with request for warranty certificate.
Revamping the support ticket journey.
Bugs fixes and enhancements.
- Revamping the property resale functionality and considering different property types and location considerations
- Enhancing the move-in/move-out request journey through the application with greater automation of processes
- Enhancing the proof of payment service request journey
- Enhancing the digital handover booking journey
Enhancements to handover booking journey
Bug fixes and other enhancements
Enhanced move-in/ move-out process.
Enhancement to the digital handover experience.
Enhancing digital parking journey and visitor management experience.
Improvements and enhancements to the maintenance requests section.
Improvements and enhancements to the "Raise a Support ticket" requests section.
Introducing the account manager details for elite clients under the profile section with the option to change your account manager from the service request section.
Introducing bulk payment option on the application which allows multiple unit selection and invoices in a single instance.
Enhancing the maintenance request section by allowing you to upload pictures of maintenance issues, resolution images from technician will also be visible and giving you the option to approve or reject the work.
Minor enhancements to move-in, move-out and property resale feature.
Introducing the my document section to showcase the SPA and title deed available on our system.
Introducing bulk payment option on the application which allows multiple unit selection and invoices in a single instance.
Enhancing the maintenance request section by allowing you to upload pictures of maintenance issues, resolution images from technician will also be visible and giving you the option to approve or reject the work.
Minor enhancements to move-in, move-out and property resale feature.
Introducing the my document section to showcase the SPA and title deed available on our system.
Arabic language support added
Access to app for your family members
Digital handover enhancements
Home services booking improvements
Exclusively for DAMAC property owners and tenants, DAMAC Living is the easy way to manage your property in one convenient app. Download the app and save yourself valuable time by using a variety of services so you know exactly what’s happening with your property – and when.
Key features:
* Face ID
Enable Face ID to allow secure access to all your properties
* Need Support or have a query?
Tap the WhatsApp icons located at different sections in the application and chat with our support executives.
* Virtual Tours
Enjoy a 3-D tour of your prospective properties in UAE, Saudi Arabia and UK and register your interest accordingly.
* Book Appointments
Schedule appointments through few clicks for various purposes like property resale, Visa NOC, Title Deed Pickup and many others…
* Share your experience.
Give us your valuable feedback through submitting short survey’s located under your profile and after completion of services like amenity booking, payments, SR’s.
* Suggestions & Complaints?
Do you have suggestions or complaints against your units? Select from various types of complaints and our teams will try to resolve them at the earliest.
* Digital property handover
Enjoy the easiest handover process ever, book appointments; upload documents, including your DEWA registration and much more
* Online payments with QuickPay and AutoPay
Set these convenient systems up on DAMAC Living to pay your installments and Service Charges at your convenience
Missing Property?
Don’t worry; report you’re missing property and our teams will assist you at the earliest!
* Advance Payments
Make payments in advance with relation to service charges and installments against your units and avoid last minute headaches.
* Move-in and Move-out.
Apply for Moving Permits or ask your tenant to register. You can also apply for move out by notifying us the date for the same and uploading the requisite documents.
* Home services
Book a regular cleaner, deep cleaning, landscaping, pool maintenance, pest control and more
* Construction updates
Get the latest updates on your property and see how it’s coming along
* Profile
Update your profile with details relating to your passport, primary contact details, additional contact details and win a free breakfast offer at Paramount Hotel, Dubai.
* DAMAC resident’s offers
Keep up to date on the latest exclusive offers available only to DAMAC family members
* Amenity booking
You have a lot of facilities available to you in your community – book them online here!
* Service request
Raise various service requests like update your personal details, renewal of tenancy, proof of payment upload for property installments and service charges, NOC for Fit Out/Alterations with relation to your property and Access card requests for both Apartment/Villa’s.