- App navigation and performance upgrade
- Bug fixing
• App navigation and performance upgrade
• Bug fixing
• Check download of the PDF of the bill after issuing the document
• App navigation and performance upgrade
• Bug fixing
• Consumption monitoring experience completely redesigned and optimized for the Free Hours offer
• Insertion of filter to view and hide installments in the Bills tab
• App navigation and performance upgrade
• Bug fixing
• Completely redesigned and optimized consumption monitoring experience
• Insertion of cursor to scroll through supplies on the homepage
• Possibility of entering credentials in case of active biometric recognition
• App navigation and performance upgrade
• Bug fixing on functionality and management Free hours
• App navigation and performance upgrade
• Bug fixing based on user reports
• Commercial showcase to activate an electricity/gas/fiber offer or view energy efficiency and electric mobility products/services
• Pay one or more bills with the digital wallet
• Receive new notifications (bill issue/expiry, self-reading, supply activation info)
• New services for supply management
• Optimization of information on the homepage for consumption, bills, services and contents of ENELPREMIA WOW!
• Re-engineered support section
Improved user experience and general performance of the App.
Improvement of the user experience and general performance of the App.
Improvement of the user experience and general performance of the App.
• Upgrading of the customer experience and communication of progress tracking upon request for activation of the supply
• Improvement of the user experience and general performance of the App
• Upgrade of the customer experience and communication of progress tracking on the supply activation process
• Improvement of support performance via VoIP call
• Improvement of the user experience and general performance of the App
• Redesign of the tracking of the activation status of the supply for takeover requests
• New management of consents for Enel and Enel Group companies and the possibility of indicating one's preferences on commercial communications
• Renewed communication on the advantages of ENELPREMIA WOW!
• New FAQ in the Support section
. • App navigation and performance upgrade
• Improved access to Chat and VoIP support
• Enriched the ENELPREMIA WOW!
• Navigation upgrade and App performance
• Improved functionality and security of login via Facebook social profile
• Password setting introduced with use of the special character
• Communication adjustment for replacement of the postal bulletin with the PagoPA payment notice
• Navigation and performance upgrade of the
• Communication review with introduction of instructions to follow to make the payment correctly
• Simplified process of checking mobile number during registration
• FAQ update on the support pages before and after login
• Revisiting messages on payment transactions with instructions to follow in case did not go well
• New consumption monitoring function for customers with second generation meters installed.
• Homepage and dedicated services for non-customers who want to sign a new offer with Enel Energia.
• New Account Section with the possibility of managing the registration data of the Unique Profile in the App.
• Improved biometric recognition functions.
• Questionnaire for the optimization of energy consumption
• Optimization of navigation and controls of the registration form
• Optimization of assistance Chat and telephone call via internet
• Frequently asked questions update in the pre and post login support sections
• Authentication also via contract number for users with active supplies.
• Chat and telephone call assistance via the internet in the renewed Support section
• Assistance for logging in via telephone call on the internet and updated FAQs
• Simplified foreign Iban insertion for the activation of domiciliation and foreign number in the registry
• For customers with Choose you and Choose Today offers introduced change of plan among those available (Without timetables, Night and holidays and Bioraria)
• Bug fix creation of a unique profile
• Renewed the Frequently Asked Questions section with enrichment of contents on services and use of the App
• Improved maintenance and recognition of credentials
• Improved graphics and user experience for Biometric Recognition and creation of a unique profile
• Frequently Asked Questions section has been renewed with enrichment of contents on services and use of the App
• Improved maintenance and recognition of credentials
• Improved graphics and user experience for Biometric recognition and creation of a unique profile
Immediate access to the APP via biometric recognition.
Improved graphics and functionality to optimize your browsing experience.
Thanks to your suggestions we have improved some features of the App.
Immediate access to the APP via biometric recognition.
Improved graphics and functionality to optimize your browsing experience.
Thanks to your suggestions we have improved some features of the App.
Bug fixes based on your suggestions.
Bug fixes based on your suggestions.
Bug fixes based on your suggestions.
Bug fixes based on your suggestions.
Bug fixes based on your suggestions.
Bug fixes based on your suggestions.
We constantly update the App to offer you the best user experience.
The new update contains:
• the address coverage verification functionality, for the Melita fiber
• new fiber card, for customers who activate the Melita fiber
• minor bug fixes
Download the latest version to get all the features available.
Thank you for choosing to use our App.
based on your suggestions.
From today you can use your mobile number to access and view the details of your supplies.
Bug fixes based on your suggestions
Bug fixes based on your suggestions
Bug fixes based on your suggestions
Bug fixes based on your suggestions
- Get up to 150 euros in bonuses by inviting your friends to join Enel Energia
- Pay and bill your bills independently
- Bug fixes based on your suggestions
- Get up to 150 euros in bonuses by inviting your friends to join Enel Energia
- Keep your bills in check with the new amounts chart
- Customize the order of your supplies
- Bug fixes based on your suggestions
Bug fixes based on your suggestions
Bug fixes based on your suggestions
- Bug fixes based on your suggestions
New application totally redesigned and optimized. From today you can join for free the new loyalty program enelpremia WOW!
General optimization
Take your friends to Enel Energia and get up to € 75 in your bill
· Bug Fixing
We constantly update the app to offer you the best user experience. The new update contains: - New maps to discover Enel points and Partner Shops in your city - Minor bug correction
Correction of some bugs in the pay section in one click, fix some sudden interruptions to the logout and other improvements
In order to guarantee the best user experience and the security of the data entered, we have raised the minimum requirements of the operating system. Soon Our application will only be supported by devices with Android version 5 or higher installed.
New enelpremia 3.0 Security update
Welcome to the new Enel Energia App, completely redesigned and improved to independently manage your supplies or to activate our electricity, gas and fiber offers. Find out what you can do:
• You can access all Enel Energia digital services with a single account.
If you are already registered, use your account to log in or create a new one from the App in a few simple steps. You can also use the same account to access the Enel Energia Customer Area on the enel.it website or to access the digital services of other Enel Group companies.
Furthermore, to access quickly and securely, you can activate biometric recognition via fingerprint or face recognition.
• You can keep all your active and activated supplies under control.
If you already have one or more active electricity, gas or fiber supplies you will be able to:
o always have your bills at hand;
or pay one or more bills online in a single solution without having to enter your credit card details every time. In fact, with your Digital Wallet you will have your payment card data saved and always at hand;
o activate direct debit for your bills and receive, if you had paid it previously, the refund of the security deposit amount;
or tell us your meter reading;
or receive your bill in digital format via email to reduce the use of paper and reduce CO2 emissions related to the transport of bills;
or modify some data and characteristics of your supply such as, for example, the power or billing address;
or and much more.
If you have requested the activation of an electricity, gas and fiber supply, you will be able to view the progress of your request at any time and send any documentation necessary to complete it directly to the App.
If, however, you want to activate a new electricity, gas and fiber offer or one of our services for your home or office, choose directly from our proposals designed for you by consulting our brand new Store!
It is important to know that, if you give consent to the Enel Group companies, you will be able to learn about the advantages of the products and services provided by all the Group companies!
• You can always know when your bill expires or when it is issued.
With our notification services you will be informed promptly and you will not risk forgetting deadlines or payment notices.
• You can receive many gifts, discounts and prizes
Enter the new WOW section! dedicated to ENELPREMIA WOW! the free Enel Energia loyalty program that rewards you every week with lots of surprises. Find out how to get coupons to save on your purchases, win prizes and/or discounts on your bill by participating in our competitions.
• You can check your spending and consumption anytime and anywhere.
Find out how we have reorganized the information on your bills: check the progress of your spending through simple and intuitive graphs. You will also be able to check the issue, amounts, expiry and payment method of your bills.
For your electricity supply, if you have a second generation meter you will also be able to monitor the progress of your daily and monthly consumption to keep your spending under control and compare them with past periods.
• You can find the information you are looking for more easily.
Find the information you are looking for in the Support section, completely redesigned thanks to the quick search bar, with content always updated based on our customers' frequently asked questions!
Get started now, download the Enel Energia App!
Based on the provisions of Legislative Decree 76/2020, we have published the accessibility declaration of the Enel Energia App on the following web page:
https://www.enel.it/it/supporto/faq/dichiarazione-accessibilita