To improve your experience, we have worked on the help section and added a search bar to navigate through the support in a fluid manner.
We have also optimized the widget and your access to the management of your Bbox.
Support the team by leaving 5 stars!
The App team
In order to improve your experience, we have worked on the help section and added a search bar to navigate the support smoothly .
We have also optimized the widget and your access to the management of your Bbox.
Support the team by leaving 5 stars!
The App team
Support the APP team by rating the app and leaving a comment!
The App team
Optimizations and fixes have been made to the restitution of your Bbox equipment.
Do you like the app? Don't hesitate to support us by rating it and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom App team
New! You can now find the QR code to activate your eSIM from the “Lines” universe of your application. We have also made optimizations and fixes, particularly regarding the change of plan, in order to improve your experience.
Do you like the app? Don't hesitate to support us by rating it and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom App team
In this version you will find the new privacy policy of the 'app as well as corrections on the consents and legal notices page.
We've also reworked the process for leaving a rating and comment on the blinds, so don't hesitate to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom App team
New optimizations have been made to the route for a change of package in order to better support you in this step.
Do you like the app? Please feel free to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom App team
New ! Optimizations have been made for tracking your orders and for connecting to your application. For your convenience and to improve your experience, this update also contains optimizations and fixes.
Do you like the app? Please feel free to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom App team
New ! Optimizations have been made to connect to your application. For your comfort and to improve your experience, this update also contains fixes, particularly for tracking your appointment with a technician.
Do you like the app? Please feel free to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom App team
For your convenience and to improve your experience, this update contains optimizations and fixes for tracking your appointment with a technician.
Do you like the app? Please feel free to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom App team
For your comfort and in order to improve your experience, this update contains patches, in particular on navigation in the application and on the return of Bbox equipment.
Do you like the app? Feel free to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom app team
For your comfort and in order to improve your experience, this update contains patches, in particular on navigation in the application and on the return of Bbox equipment.
Do you like the app? Feel free to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom App team
For your convenience and to improve your experience, this update contains optimizations and fixes, particularly on the "Lines" tab of your application.
Do you like the app? Feel free to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom app team
For your comfort and in order to improve your experience, this update contains optimizations and fixes, particularly on the connection to the app.
Do you like the app? Feel free to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom App team
In this update, two new features:
- You now have the option to set Wi-Fi and Bbox breaks for your entire household.
- Booking appointments in a Bouygues Telecom store is now available from the Account tab by selecting a favorite store.
For your convenience and to improve your experience, this update contains performance optimizations and fixes.
The Bouygues Telecom App team
For your comfort and in order to improve your experience, this update contains optimizations and fixes, particularly on the selection of your favorite store.
Do you like the app? Feel free to support us by rating the app and leaving a comment. We are always listening to your opinions to improve our app.
The Bouygues Telecom app team
For your convenience and to improve your experience, this update contains performance optimizations and fixes, including a fix to find your chat history from a notification.
The Bouygues Telecom App team
For your comfort and in order to improve your experience, this update contains optimizations and fixes on the connection as well as the mobile renewal path.
The Bouygues Telecom App team
For your comfort and in order to improve your experience, this update contains optimizations and fixes on the payment methods available from the "Account" tab of your application.
The Bouygues Telecom App team
In order to improve your experience on the app, this update contains fixes and optimizations.
The Bouygues Telecom App team
Bbox customers: you can now view all of the equipment connected by Wifi or Ethernet and also restart your Bbox from the "Manage my Bbox" section.
New ! You can now follow the progress of your Travel Internet Passes from your consumption follow-up.
For your convenience and to improve your experience, this update contains optimizations and fixes across the entire app.
The Bouygues Telecom App team
Bbox customers: you can now view all the equipment connected by Wifi or Ethernet and also restart your Bbox from the "Manage my Bbox" section.
New ! You can now follow the evolution of your Travel Internet Passes from your consumption follow-up.
For your convenience and to improve your experience, this update contains optimizations and fixes across the entire app.
The Bouygues Telecom App team
app is getting a makeover! New design, new ergonomics. Here is what you will be able to discover:
- An easier connection to the app
- A new home screen with all your key information
- A completely redesigned navigation for a smoother experience
- Revamped consumption monitoring
- Your bill history is even clearer
- The online store is accessible at any time
- Everything you need to manage your Bbox
The Bouygues Telecom App team
The Bouygues Telecom application is getting a makeover! New design, new ergonomics. Here is what you can discover:
- Easier connection to the app
- A new home screen with all your key information
- Completely redesigned navigation for a smoother experience
- Revamped consumption monitoring
- Your bill history is even clearer
- The shop online accessible at any time
- Everything you need to manage your Bbox
The Bouygues Telecom App team The Bouygues Telecom
The Bouygues Telecom application is getting a makeover! New design, new ergonomics. Here is what you will be able to discover:
- An easier connection to the app
- A new home screen with all your key information
- A completely redesigned navigation for a smoother experience
- Revitalized consumption monitoring
- The history of your invoices even clearer
- The online store accessible at all times
- Everything you need to manage your Bbox
The Bouygues Telecom App team
For your convenience and to improve your experience, this version contains a patch to help you prepare for your appointment with your Bbox technician as well as optimizations to strengthen the security of your application.
The Bouygues Telecom mobile team.
For your convenience and to improve your experience, this version contains fixes for your Bbox administration password and other minor bugs.
The Bouygues Telecom mobile team.
For your convenience and to improve your experience, this version contains fixes for your Bbox administration password and other minor bugs.
The Bouygues Telecom mobile team.
Good news ! You can now test your mobile connection in 3G / 4G / 5G, do not hesitate to go and discover our new functionality Mobile network management.
For your convenience and to improve your experience, this update includes fixes to your Invoices universe.
The Bouygues Telecom
For your convenience and to improve your experience, this version contains fixes for tracking your sim activation and other minor bugs.
The Bouygues Telecom mobile team.
For your convenience and to improve your experience, this version contains fixes for tracking your sim activation and other minor bugs.
The Bouygues Telecom mobile team.
For your convenience and to improve your experience, this version contains fixes for tracking your sim activation and other minor bugs.
The Bouygues Telecom mobile team.
For your convenience and to improve your experience, optimizations and corrections have been made to your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
For your convenience and to improve your experience, optimizations and corrections have been made to your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
For your convenience and to improve your experience, optimizations and corrections have been made to your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
For your convenience and to improve your experience, optimizations and corrections have been made to your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
For your convenience and to improve your experience, optimizations and corrections have been made to your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
For your convenience and to improve your experience, optimizations and corrections have been made to your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
For your convenience and to improve your experience, optimizations and corrections have been made to your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
For your convenience and to improve your experience, optimizations and corrections have been made to your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
For your convenience and to improve your experience, optimizations and corrections have been made to your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
Two developments for our Bbox customers in this version:
A problem with your WIFI? You can perform a WIFI diagnostic from your "Install and troubleshoot" section and optimize your reception.
Your WIFI repeater now appears in your connected equipment.
For your convenience and to improve your experience, other optimizations and corrections have been made.
The Bouygues Telecom mobile team.
New! From now on, you can consult the list of your equipment connected via Wi-Fi and via Ethernet from your Bbox Management universe.
For your convenience and to improve your experience, other optimizations and corrections have been made.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
- New! You can view all the connected equipment of your household in wifi and Ethernet.
- A colored dot appears on your activity log when you have an event on your line (the bell pictogram at the top right of your home screen). You should no longer miss your notifications (rate overrun / change, invoice ...).
- Boost your package or your Bbox subscription with quick access to the options catalog from your consumption.
- New! You can view all the connected equipment of your household in wifi and Ethernet.
- A colored dot appears on your activity log when you have an event on your line (the bell pictogram at the top right of your home screen). You should no longer miss your notifications (rate overrun / change, invoice ...).
- Boost your package or your Bbox subscription with quick access to the options catalog from your consumption.
Let's stay with us, and so as not to be bored:
- Discover your new section "My Bbox" and take the opportunity to configure your Bbox
- Load up on options to watch your favorite series and movies by accessing the Options catalog from "My lines"
- Scan the label of your Bbox to directly connect your mobile or tablet
via Wi-Fi - Short of gigabytes on your bundle? Internet top-ups are available from “My Conso”.
Take care of yourself.
Bbox customers:
- To measure and optimize the quality of your Wi-Fi signal, go directly to Bbox management.
- To personalize and share your Wi-Fi code, go to the new “My Wi-Fi” section.
You can check the weather forecast for your mobile network from the assistance of your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
Bbox customers:
- To measure and optimize the quality of your Wi-Fi signal, go directly to Gestion Bbox.
- To personalize and share your Wi-Fi code, go to the new “My Wi-Fi” section.
You can check the weather forecast for your mobile network from the assistance of your application.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
You can now follow your VOD rentals or purchases from the My Conso universe of your application.
Various fixes and optimizations have been made.
Do not hesitate to give us your opinion by rating the application on the store.Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
New: you can now find all of your alerts from your activity log.
Bbox customers:
- To connect faster via Wi-Fi to your Bbox, you can now scan the label on the back of your Bbox.
- View in real time all the equipment connected by Wi-Fi to your Bbox.
Various fixes and optimizations have been made.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
New: you can now find all of your alerts from your activity log.
Bbox customers:
- To connect faster via Wi-Fi to your Bbox, you can now scan the label on the back of your Bbox.
- View in real time all the equipment connected by Wi-Fi to your Bbox.
Various fixes and optimizations have been made.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
New: you can now access the catalog of options from the My Conso universe of your application.
Various fixes and optimizations have been made.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom
Various corrections and optimizations have been made.
New:
- Scan IBAN: for your French IBANs, you will now have to scan one of your documents instead of entering it by hand.
- Some of you can also test one of our new features: the search engine.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
Various corrections and optimizations have been made.
New:
- Scan IBAN: for your French IBANs, you will now have to scan one of your documents instead of entering it by hand.
- Some of you can also test one of our new features: the search engine.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
Various fixes and optimizations have been made.
New:
- Scan IBAN: for your French IBANs, you will now have to scan one of your documents instead of entering it by hand.
- Some of you can also test one of our new features: the search engine.
Do not hesitate to give us your opinion by rating the application on the store.
Thank you for using the Bouygues Telecom Customer Area app.
The Bouygues Telecom mobile team
Various corrections and optimizations have been made.
Thank you for using the Bouygues Telecom Customer Area app.
Do not hesitate to give us your opinion by rating the application on the store.
The Bouygues Telecom mobile team
Various corrections and optimizations have been made.
Thank you for using the Bouygues Telecom Customer Area app.
Do not hesitate to give us your opinion by rating the application on the store.
The Bouygues Telecom mobile team
New: you can view or take out insurance for your devices from your customer area application.
From now on, you can access the troubleshooting features of your Bbox from your Bbox Management universe, in addition to assistance.
Various fixes and optimizations have been made.
Thank you for using the Bouygues Telecom Customer Area app. Do not hesitate to give us your opinion by rating the application on the store.
The Bouygues Telecom mobile team
You can now activate the Sense ID when connecting to your customer area.
Various corrections and optimizations have been made.
Thank you for using the Bouygues Telecom Customer Area App. Feel free to give us your opinion by noting the application on the store.
The Bouygues Telecom mobile team
In this version you will now be able to:
- Directly access your order tracking on your home screen
- Report your move from your universe My lines if you are a Bbox customer
Various corrections and optimizations have also been made.
Thank you for using the Bouygues Telecom Customer Area App. Feel free to give us your opinion by noting the application on the store.
The Bouygues Telecom mobile team
Wondering if you are eligible for fiber?
Good news, you will now be notified on your home page when your city, neighborhood or home is eligible.
The Invoices universe is also evolving: a history of your payments is now available on the details of your bill. This update also corrects the malfunction on the payment of bills that some of you could meet.
Thank you for being so many to use the Bouygues Telecom Customer Area app. This new update includes fixes and enhancements to give you the best experience possible. Feel free to share your opinion by noting the application on the store.
The Bouygues Telecom mobile team
Thank you for being so numerous to use the Bouygues Telecom Customer Area app. This new update includes fixes and enhancements to give you the best experience possible. Feel free to share your opinion by noting the application on the store.
The Bouygues Telecom mobile team
Thank you for being so numerous to use the Bouygues Telecom Customer Area App. This new update includes fixes and enhancements to give you the best experience possible. Feel free to share your opinion by noting the application on the store.
The Bouygues Telecom mobile team
Thank you for being so numerous to use the Bouygues Telecom Customer Area App. This new update includes fixes and enhancements to give you the best experience possible. Feel free to share your opinion by noting the application on the store.
The Bouygues Telecom mobile team
The new Bouygues Telecom application, all-in-one, easy to use and close to you.
Landline, mobile, or both? With the new Bouygues Telecom application, you can identify yourself quickly by facial recognition or fingerprint.
Consumption, bills, packages and subscriptions... All your essential information is visible at a glance, and accessible in one click on your customizable home screen.
But the new Bouygues Telecom application is also…
- Tracking your consumption
Whether you are at home, somewhere in France, or abroad, with the new Bouygues Telecom application you can follow your consumption in real time, wherever you are. A practical, mobile service that allows you to add top-ups and options, depending on the variations in your consumption.
- The management of your packages & your subscriptions
Do you need to know what is included in your package or that of your loved ones? Go to the “My lines” section to access the details of your offers.
- Your new online store
Are you looking for a new subscription, a more suitable package with new equipment and tailor-made options? Our online store offers a varied and personalized choice.
- Your tailor-made assistance
Thanks to the new Bouygues Telecom application, you have direct access to our assistance services and to instant messaging. Lost phone? Mobile Assistance is there to support you. Need to drive, install or troubleshoot your Bbox? My Bbox Assistant is there to guide you.
- Permanent access to your invoices
Anywhere, anytime, they can be downloaded or consulted. And if necessary, you also have the option of paying your last bills.
- The management of your optimized WiFi
The "Manage my Bbox" space allows you to personalize your WiFi password and share it with those around you. Network control also allows you to more easily secure and control your children's Internet access.
- The geolocation of your Bouygues Telecom technician
Do you have an appointment scheduled with a technician? With our geolocation service, you can follow its arrival in real time, be notified in the event of a delay, and note the quality of the intervention directly from your application.