Support for new login regions
Improved connection configuration to properly handle some scenarios causing unknown errors.
Managing your schedule is now even easier! In addition to making time-off requests, you can now see which days are still available to take off and how fast slots are filling up. Track your position on the waitlist for your requested days off and keep up with your schedule anywhere, any time.
1.6.1 - Bug Fixes
Managing your schedule is now even easier! In addition to making time-off requests, you can now see which days are still available to take off and how fast slots are filling up. Track your position on the waitlist for your requested days off and keep up with your schedule anywhere, any time.
Enhanced schedule view now available in Genesys Tempo mobile application. The new daily, weekly and monthly schedule views allow agents to quickly check their schedule anywhere, any time. Achieve a healthy work-life balance with the default daily calendar view for easy accessibility on-the-go. For more information, see https://help.mypurecloud.com/articles/genesys-cloud-apps/
Updated Application display name
Added support for 24 hour time pickers
Added new language support
Bug Fixes
Initial Release
Life is hectic. For contact center employees, having a tool that allows them to better organize and plan out their day is a necessity, and the ability to do so on the go, essential. Genesys Tempo, a mobile app for Genesys Cloud, empowers your workforce to achieve a work-life balance with the ability to self-manage their working hours from their mobile device. Through this app, employees can view their schedule, receive notifications when a schedule is added, changed or removed, and keep track of their working hours quickly and efficiently. They can also put in time-off requests and receive notifications when request statuses change, or changes occur. With the latest release, users can now see what days are available for leave, which slots are filling up quickly and where they are at in line for waitlisted time-off requests.