Bug fixes and performance improvements.
If you have any questions, our team is right here: sugestao@segware.com, always available for questions, ideas and suggestions.
Bug fixes and performance improvements.
If you have any questions, our team is right here: sugestao@segware.com, always available for questions, ideas and suggestions.
Bug fixes and performance improvements.
If you have any questions, our team is right here: sugestao@segware.com, always available for questions, ideas and suggestions.
Bug fixes and performance improvements.
If you have any questions, our team is right here: sugestao@segware.com, always available for questions, ideas and suggestions.
In this version we have made several corrections and improvements available in our applications.
If you have any questions, our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we have made several corrections and improvements available to our applications.
If you have any questions, our team is right here: sugestao@segware.com, always available for questions, ideas and suggestions.
In this version we provide several corrections and improvements to our applications.
If you have any questions, our team is right here: sugestao@segware.com, always available for questions, ideas and suggestions.
In this version we have made several corrections and improvements available to our applications.
If you have any questions, our team is right here: sugestao@segware.com, always available for questions, ideas and suggestions.
In this version we provide several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we have provided several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we have provided several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we provide several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we provide several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we provide several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we provide several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we provide several fixes and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we provide several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we present the possibility of restricting access to only one installation of the application and we provide several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we provide several corrections and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we provide several fixes and improvements in our applications.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we bring improvements in receiving notifications, delaying alarms and also made some usability improvements and corrections to our screens.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
To make our app even better, in this version we provide the option to contact the center via WhatsApp and the possibility to receive notification of comments inserted in the events. In addition, we made several improvements to our notifications and cameras service.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we bring a new model for sending password recovery emails and new registered users.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
To make our app even better, in this version we have made several fixes and improvements to the panic button, theme and notification center.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
Adjustments to the alarm arm/disarm button on the main screen. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
Adjustments in the selection of the account responsible for help me. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we implemented a new password policy when accessing the application and improvements in requesting and viewing work orders. Also the app will now check if there is an update available and will suggest the user to update it. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version it is possible to configure the vacation mode for the accounts through the application. Also, we fixed an issue with the activity filter. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this release we've added Ztrax panic button integration, tiled camera ordering, and last tile image preview to Segware VMS Cloud. In addition, we provide improvements for Help Me services, bank slips, scheduled arrival and Segware Pay. Any questions, our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
Added new information to OS details and adjusted display of 0800 phones when contacting. Any questions, our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we have several fixes and improvements available. Any questions, our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
To make our app even better, in this version we have several fixes and improvements to the cameras, timeline and theme. Any questions, our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we fixed a problem if there are images attached to the "Activities" screen and they are corrupted. Any questions, our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
The activities underwent a visual reorganization to facilitate viewing, on the main screen of the app it is now possible to view the cameras with just a long click on them, in addition to this, we provide feedback via the application and also the option to remove image and color from the account. Any questions, our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we bring support for cameras with H264 via the RTSP protocol, creation of a custom camera mosaic and various corrections and improvements. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
It is now possible to view in the app the permissions that are requested with the new permissions screen. Improved contact list. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we bring the integration with the Flic version 2 buttons, the possibility to store the alarm password and several corrections and improvements. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we bring the integration with the Flic version 2 buttons, the possibility to store the alarm password and several corrections and improvements. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
Tap and hold the app icon to make use of quick actions. We also made some usability improvements and corrections to our screens. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
Custom logo correction. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
Remember the features we launched a few days ago? Direct user creation through the application, Contact Editing, Biometrics and FaceID? In this version we are correcting some visual adjustments in them, perfecting UI / UX details so that you have the best experience. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
For this version we have more than special updates aimed at the functionality of cameras. Now you can download a video or photo from your cameras at any time, you can also switch live images just by dragging to the side, and remember that we also have the zoom available. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
This version is more than special, now you can create a temporary user or not, choosing the permissions already through your own access, but of course all this through the permission. We also made some usability improvements on our screens and fixed the famous bugs. Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
In this version we will correct some adjustments that, however small, will make a difference in usability, such as keyboard when requesting services, modal of postponement display and display of contacts edited.
Any questions our team is right here: sugestao@segware.com always available for questions, ideas and suggestions.
Editing Contacts directly through the application? In this version, this is already possible. Insert new contacts, edit and delete easily and quickly, in the palm of your hand. Run to update and try our news. Any doubt our team is right here: sugestao@segware.com
Editing Contacts directly through the application? In this version, this is already possible. Insert new contacts, edit and delete easily and quickly, in the palm of your hand.
How about using FaceID to open your application more securely? Also available in this version. Run to update and try our news.
Any questions our team is right here: sugestao@segware.com
When it comes to security, we are the first! So now you can use the Biometrics functionality or even a PIN to access your application.
Just check if your device supports digital access, if not, you can register a 4-digit password, so when you close the application when you open it again, you can unlock it with your registered data. Any questions our team is right here: sugestao@segware.com
Check out what's new in this version:
How about scheduling an arrival time? If time runs out, stay calm, the plant will take action to find out if something is wrong.
That beautiful photo of yours that is on all social networks? Put her here on your My Security profile too! This way, the exchange can identify you more quickly.
The alarm rang? Click on the push that goes straight to the cameras.
Doubts, our team is right here: sugestao@segware.com
Accidentally closing notifications?
Now this is no longer an issue. In this version we bring a totally new notification area, where you can see the history at any time.
What's more, you can identify how many pushes are still pending on the first page.
Have any questions, our team is right here:
sugestao@segware.com
To make our app even better, we provide constant updates. Fixes and new features available in this version:
- Change of query to receive custom mosaics configured on the Sigma Cloud platform.
- Adaptation of the account name to appear on devices with lower resolutions.
To make our app even better, we provide constant updates.
Fixes and new features available in this release:
- Permission to change the name and photo of the account, so the user can assign a nickname to his account where it will reflect in every application, providing identification in a quick and simple way.
To make our app even better, we provide constant updates.
Fixes and new features available in this version:
- Validation applied for platform confirmation (Sigma 9 or Sigma Cloud) when updating accounts.
To make our app even better, we provide constant updates.
Fixes and new features available in this version:
- Improved camera performance: reduced waiting time for displaying images in the mosaic, insertion of loading icon when waiting for connection and adjustment in the number of requests sent by the playback button.
To make our app even better, we provide constant updates.
Fixes and new features available in this version:
- Help-me button when triggered with a background application generating multiple events, a larger number than requested when triggered.
- Events sent by the help-me button directed to the wrong account when the application is triggered in the background.
To make our app even better, we provide updates:
- Customers using the zone override functionality and having multiple accounts were having problems with caching (the list was not updating correctly), problem solved!
To make our app even better, we made updates available:
- Arming and Disarming loading icon - Upon returning status without success on the icon panel it remained loading. Corrected , allowing unsuccessful status triggering again.
- Playback on cameras - when a period was selected to view the images, the application returned three hours before the chosen time.
To make our app even better, we regularly update it:
- Cameras - application process to optimize the number of requests made by the cameras when they are triggered quickly.
- Optimization of the menu loading when adding a new account.
- Login and password insertion fields adjusted for large fonts.
- Integration HUB - receiving information from "Users and Contacts / Partitioned zones / Event timeline.
1- Correction "Help-me service running even when disconnected from My Securtiy".
2- Correction "OS My Security does not appear on Android 9".
3- Correction "Company logo does not load in the app".
1- Asynchronous arming and disarming.
2- Handling errors in the maintenance request.
3- Fullscreen image pass correction.
4- Translation of application notifications / phrases into several languages. (edited)
To make our app even better, we provide updates regularly.
When new features are available, they will be listed here:
- Improved experience with cameras (now we cache images, you will see fewer hourglasses)
From now on, when you are in an emergency situation, you can request help for your monitoring center through the Help Me button: a discreet way to request assistance in cases of urgency.
- Bug fixing
- Integration with Intelbras AMT Mobile protocol for sending commands
- Awake panel support
From now on, when you are in an emergency situation, you can request help for your monitoring center through the Help Me button: a discreet way to request assistance in cases of urgency.
- Bug fixing
- Integration with Intelbras AMT Mobile protocol for sending commands
To make our app even better, we provide updates regularly.
When new features are available, they will be listed here:
- We were initializing the "Help Me" service on Android devices even when the user did not have it configured, this behavior has been corrected, now it is only started when properly configured.
From now on, when you are in an emergency situation, you can request help for your monitoring center through the Help Me button: a discreet way to request assistance in cases of urgency.
We also fixed some situations where users did not receive notifications on iOS devices.
* Check with your center on how to purchase this service.
From now on, when you are in an emergency situation, you can request help for your monitoring center through the Help Me button: a discreet way to request assistance in cases of urgency.
Just double-click the physical button or the virtual button in the app to send an event to your monitoring center, which will receive your geolocation in real time until the conclusion of the service.
* Check the availability of this feature in your country.
You can now undo zones when sending arming commands! That's right, when sending arm commands to Intelbras, JFL, and Viaweb switches, you can now select the zones you want to undo.
Contact us to enable this feature!
To make our app even better, we provide updates regularly.
When new features are available, they will be listed here:
- We've improved the usability of newly released functionality, now you need fewer steps to request services;
- The arm / disarm command returns from now display specific feedback when there is any open zone and the command did not complete successfully.
Just one month since release of version 3.0 of Segware My Security and we have more news!
Version 3.1 features the functionality called: My Security Services
With it you can request services like: emergency, medical assistance, car assistance, repairs to your home, key ring and etc.
Consult your monitoring center to check all available services.
In this version we present a new experience, with a modern, intuitive and fluid design.
Segware My Security is the latest evolution in the management and monitoring of alarms, cameras and home automation. Remote arming and disarming, real-time notifications on your device, filtering all events associated with your account from anywhere, anytime.
In addition, you now have the possibility to view the history of images of your cameras.
To make our application even better, we provide updates regularly. Each update includes improvements in speed and reliability.
When new features are available, they will be listed here:
- Several improvements and corrections.
To make our application even better, we provide updates regularly. Each update includes improvements in speed and reliability.
When new features are available, they will be listed here:
- Several improvements and corrections.
To make our application even better, we provide updates regularly. Each update includes improvements in speed and reliability.
When new features are available, they will be listed here:
- Several improvements and corrections.
To make our application even better, we provide updates regularly. Each update includes improvements in speed and reliability. When new features are available, they will be listed here: - Several improvements and corrections.
To make our application even better, we provide updates regularly. Each update includes improvements in speed and reliability. When new features are available, they will be listed here: - Improved quality of camera images; - Full screen camera view; - Arm and disarm via PGM; - Activation of remote devices via PGM; - Improvements in navigation and usability; - Several improvements and corrections.
To make our application even better, we provide updates regularly. Each update includes improvements in speed and reliability. When new features are available, they will be listed here: - Improved quality of camera images; - Full screen camera view; - Arm and disarm via PGM; - Activation of remote devices via PGM; - Improvements in navigation and usability; - Several improvements and corrections.
To make our application even better, we provide updates regularly. Each update includes improvements in speed and reliability. When new features are available, they will be listed here: - Improved quality of camera images; - Full screen camera view; - Arm and disarm via PGM; - Activation of remote devices via PGM; - Improvements in navigation and usability; - Several improvements and corrections.
To make our application even better, we provide updates regularly. Each update includes improvements in speed and reliability. When new features are available, they will be listed here: - Improved quality of camera images; - Full screen camera view; - Arm and disarm via PGM; - Activation of remote devices via PGM; - Improvements in navigation and usability; - Several improvements and corrections.
To make our application even better, we provide updates regularly. Each update includes improvements in speed and reliability. When new features are available, they will be listed here: - Possibility of arming and disarming via PGM; - Automation of remote devices via PGM;
Thank you for using My Security. To make our app even better, updates are available on the Play Store on a regular basis. Each My Security update includes improvements in speed and reliability. When new features are available, they will be listed here: - Improved quality of camera images; - Full-screen camera view; - Improvements in navigation and usability; - Several improvements and corrections.
Thank you for using My Security. To make our app even better, updates are available on the Play Store on a regular basis. Each My Security update includes improvements in speed and reliability. When new features are available, they will be listed here. News: - Improved quality of camera images; - Full screen display when in the horizontal position; - Several improvements and corrections.
Segware My Security is the latest evolution in the management and monitoring of alarms, cameras and home automation. In addition to all these great utilities, you have remote arming and disarming functionality, the convenience of receiving real-time notifications on your device, filtering all events associated with your account from anywhere, anytime.
Modern, intuitive and fluid design, with Segware My Security you do not waste time.
And now that you've come this far, how about knowing a little more about the
Segware My Security?
Palm Cameras Preview
In addition to watching everything live from anywhere and at any time, with Segware My Security you can access the playback, that is, view the history of images of the cameras. Integration with the SIGMA ecosystem ensures that the settings are obtained and managed by the plant itself, eliminating any need for user configuration.
Arm and Remote Disarm
Perform the arming / disarming and postpone automated events from your alarm panel from any location with internet connection.
Real-Time Notifications
Whether for mere monitoring or choosing when to intervene real-time notifications give you maximum viewing, security and control as it pertains to the events associated with your alarm system.
Fluid and Unified Timeline
Quick browsing and viewing, from the home itself, of any event, request or notification occurring within the time period displayed.
Advanced Filter
The new timeline filter allows the user to quickly select and refine information to be displayed in a given time period. Looking for specific events or understanding the relationship between them has become easier than ever.
Quick Contacts
View the contacts associated with a certain account precisely and initiate calls to any of your numbers from the application itself, whether or not they are in the calendar of your smartphone.
Fast Alternation Between Accounts
Forget Logoff / Login. The new architecture allows the user to log in to more than one account simultaneously. Alternation is quick, accessible at any time and characterized by the name of the account visible on all screens of the application.
New Interface
UI lighter, contemporary and in line with the evolution of mobile operating systems. The concept of proactive navigation eliminates the need for fixed menus and tabs, presenting actions only and exactly at the time they are needed. The result is faster, simpler navigation and easier learning.