Thanks for being with OVO. We've cooked up some new features and banished some bugs in our latest update:
– Scan your meter with your camera to take a reading. Ooooh.
– Make top-up payments in your default browser – so any saved cards are available.
– We've redesigned the Help section – it's now made especially for your smartphone!
– We've squashed a bug stopping single fuel members asking for refunds.
– Web, email and telephone links were broken – sorry about that! We've fixed them.
Thanks for being with OVO. We’ve been busy bees – here’s a roundup of our latest update:
We’ve rebuilt the Help feature from the ground up for mobile. Silky smooth.
A few bugs have been banished and we’ve made small design tweaks here and there.
We’ve made a few improvements to the Usage graph.
Thanks for being with OVO. We’ve been busy bees – here’s a roundup of our latest update:
We’ve rebuilt the Help feature from the ground up for mobile. Silky smooth.
A few bugs have been banished and we’ve made small design tweaks here and there.
We’ve made a few improvements to the Usage graph.
Thanks for being with OVO – here's what we've been up to in our latest update:
We’ve tweaked the UI to make the app look and feel more consistent
We’ve fixed some fonts that weren’t appearing
We’ve added a message to welcome aboard new members from SSE
Thanks for being with OVO – here's what we've been up to in our latest update:
We've squashed a few small layout bugs on tablet and smartphone.
We've fixed a bug with our usage screen and daylight savings.
You can now see the carbon intensity of the energy grid in OVO Greenlight!
Thanks for being with OVO – we're back with a bug-squashing update…
– We've made bill downloads more reliable.
– We've fixed a layout bug in meter reading history.
– We've fixed a bug hiding in our Direct Debit calculator.
– And last but not least, we've refreshed the app intro for tablet users!
Thanks for being with OVO – here's what we've been up to along with our latest update:
– Introducing OVO Greenlight – one place for tracking carbon and seeing energy spotlights.
– Traditional meter rolled over to zero? The app now supports this when you send a reading.
– We've fixed a few layout bugs for tablet and smartphones.
– Bill downloads are now more reliable (with more improvements to come).
Thanks for being with OVO! Our latest update is here and we've been hard at work:
- Tablet users, this one's for you. We've started redesigning our app to fit your screens!
- Fresh meter readings will now show on the meters screen once you've entered them.
- We've improved our usage feature behind the scenes.
- You'll now find Charges and Payments under the payments menu tab.
- We've fixed a bug with chat windows being blocked by keyboards.
Here's the lowdown on our latest update:
- You can now view more historic bills. Ahh, memories.
- Handy help link added to Bills and Payments.
- There's a shiny new way to give us feedback – in more places!
- We've squashed a few small bugs. Crunch.
Here’s what’s new and shiny in our app:
We’ve simplified our home screen so you can find the right buttons faster
We’ve fixed 2 naughty little bug fixes so that, once again:
Members with multiple accounts can choose the one they want to see
Members need to log in just once to access their account
The latest stuff you can do in the OVO app:
• Set reminders for your meter readings (if you have a traditional meter)
• Download your bills straight from the app
• Also lots bug fixes - all thanks to your feedback
The latest stuff you can do in the OVO app:
- Set reminders for your meter readings (if you have a traditional meter)
- Download your bills straight from the app
Added a new Direct Debit calculator to help you understand how much you should be paying per month.
Update banners for new promotions
Bug fixes
Improvements and bugfixes!
The app now supports users with multiple accounts
Update screenshots and general improvements and bugfixes
Performance improvements
Implement new features
Accessibility improvements
Styling updates
Bug fixes
Improvements and bugfixes!
Various improvements and bug fixes.
Performance improvements and bug fixes.
Added
- COVID-19 messages
Changed
- Made sure SMB flow is entirely behind feature flag
Fixed
- Crashes occurring to Sony and Samsung devices after 10.1.0 release
- You can now switch between price and usage on the yearly view of your usage chart
- We have squashed a few bugs and made the app a little bit more speedy.
Bug fixes and improvements
Bug fixes and improvements
Performance improvements and bug fixes.
Improved bug fixes and performance.
Bug fixes and improvements
Fixed a bug not showing keyboard when entering meter readings
We are now supporting from Android version 5
Additional bug fixes and performance improvements
Performance enhancements and bug fixes
New features:
- Users can now set up their direct debits in the app
- Fixed issue preventing some users from enabling touch ID with the app
- Your account number is now displayed in the account section
- Performance enhancements and bug fixes
New features:
* You can now give us feedback on the app using the Feedback button in the header
* Users are now notified when an action fails due to no internet connection
* Performance enhancements and bug fixes
9.9.1 - New features:
Users can now see their total price and consumption for certain periods
Fix issue preventing some customers from viewing their statements
Performance enhancements and bug fixes
You can also give us feedback on the app by shaking your device. We’d love to hear what you think.
New features:
* New look for the Home screen
* Smart meter customers can now see their monthly usage
* Users can now edit their profile and cancel boltons
* Performance enhancements and bug fixes
You can also give us feedback on the app by shaking your device. We’d love to hear what you think.
New features:
* Redesigned usage graphs
* Users can now see their smart graphs in pounds and kWh
* Performance enhancements and bug fixes
You can also give us feedback on the app by shaking your device. We’d love to hear what you think.
New features:
* Touch ID/Face ID to improve customer security
* Improvements to accessibility for customers using screen readers
* ‘Refer a Friend’ feature to enable customers to earn rewards by referring others to Ovo
* Half hourly usage graphs for full supply history
* Fix to prevent smart customers getting meter read notifications
* More accurate usage graphs for non-smart customers
* Bug fixes
New features:
* Performance enhancements and bug fixes
* Customers who have the new version of the online account will see a different app display which shows up-to-date charges applied to the balance every day.
You can also give us feedback on the new app by shaking your device. We’d love to hear what you think.
New features:
* Fix issue preventing some customers to add a meter read reminder and update their direct debit.
* Improve the performance of the app.
You can also give us feedback on the new app by shaking your device. We’d love to hear what you think.
Coming soon: We're working on adding more features to the new version of the app, including more detailed usage graphs for customers with smart-meters, an account and consumption summary and a way to manage notifications.
New features:
- We’ve implemented the usage graphs for customers without smart-meters.
- We’ve implemented a meter reading history.
- We’ve implemented a number of bug fixes and UI improvements based on the feedback customers have left in the app.
- We’ve worked on improving the performance of the app and its speed.
You can also give us feedback on the new app by shaking your device. We’d love to hear what you think.
New features
- We’ve redesigned the Home screen, meter read experience and profile page to provide a cleaner, quicker experience.
- We’ve removed some functionality from the app whilst we work on rebuilding it. You can still access this through the web browser directly from the app.
- You can also give us feedback on the new app by shaking your device.
Coming soon
We're working on adding more features to the new version of the app.
New features
- The new meter read submission experience is now available to customers who have dual rate meters or meters with lots of digits.
- We can now let you know if we’re doing maintenance on our systems.
- You can now try again if the app fails to fetch your account details.
Bug fixes
- We’ve fixed a bug that was showing some customers the wrong day to submit a meter reading.
Coming soon
We're working on a new version of the Home screen and helpful ways to explain your account balance.
We're working hard to make the app more reliable, faster and easier to use. In this release we've worked on bug fixes, stability and performance improvements.
- Submit button sometimes disabled on the new native meter read screen
- Performance improvements in navigating between screens
- Addresses crashes some users are experiencing on launch
Permissions:
- Camera: you can now turn on your phone torch with a button in our app. We're not taking pictures!
Version 6.1.0- A more intuitive and faster way to switch between screens.- We’re rolling out a slicker way to submit meter readings to some customers.- More improvements for customers who are in the middle of switching to OVO.- Bug fixes and performance improvements.Permissions:- Camera: you can now turn on your phone torch with a button in our app. We aren't taking pictures.Full release notes: http://bit.ly/2CN5c1D
What’s new for ‘pay monthly’ folk?We’re saying goodbye to glitches! This update to our ‘pay monthly’ app is the first step in a series of improvements. Look out for further updates. Today, we’ve ironed out some bugs. Next, we’re improving the navigation and making it even easier to submit meter readings.Are you an OVO PAYG customer?You’ll have heard that OVO PAYG is becoming Boost – the same award-winning service but a new dedicated team. Just search ‘Boost Power’ to find your new app.
We've refreshed the native sign in experience and swapped out the native PAYM experience for the feature rich responsive PAYM Web experience.- Pay Monthly Customers: Fixed an issue with downloading your PDF statements.
OVO Energy is the independent UK gas and electricity supplier that’s won 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running. It’s on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.
With the OVO Energy app, managing your energy is easy. You can...
• Submit your meter readings, anytime.
• See how much energy you’ve used
• Work out how much you’re likely to spend.
• Download your statements.
• See your account details, including which tariff you are on.
P.S. OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email hello@ovoenergy.com.