* Added new Shortcuts editor supporting file attachments and actions.
* Misc stability improvements and bug fixes.
* Ability to load new shortcuts (with file attachments, suggested messages, ticket form, tagging/removing tags, transferring chat to another agent/department).
* Misc stability improvements and bug fixes.
* Fixed (Admin / Shortcuts & Agent chat) app crash.
* Misc stability improvements and bug fixes.
* Fixing app crash.
* Misc stability improvements and bug fixes.
* Successor appointing upon member disable/removal
* Members without successors list in You section
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
Introducing AI Assist - create and Automate your customer communications and access the limitless power of AI right inside tawk.to
1. Smart Reply - Respond faster with AI-generated suggestions and
real-time responses - get real-time response suggestions based on current conversations and your own content. Just click reply and you're done.
2. AI Commands - unleash the power of AI:
* Brainstorm
* Tone
* Fix text
* Point expand
* Sentence expand
* Simplify
* Step by step
* Summarize
* Write about
* Misc stability improvements and bug fixes.
* Fixed Visitor details not saving.
* Misc stability improvements and bug fixes.
* Fixed ticket attachment issues.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* New looks for Inbox items.
* Misc stability improvements and bug fixes.
* Fixed expired visitors not being removed from the list.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Added Remove Branding Add-on Email settings.
* Added Remove Branding Add-on Domain settings.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Added ability to purchase Add-ons from the app.
* Added Remove Branding Add-on widget and email settings.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Misc stability improvements and bug fixes.
* Added ability to resolve agent group chats
* Fixed issues with Widget Scheduler if week doesn't start on Sunday
* Help Center in the app to provide quick help with the app;
* New design of the Admin section;
* Improvements and issue fixes;
* Languages update.
* Improvements and issue fixes;
* Support for Right-to-Left languages;
* ❗️agent-alerts now show up in visitor-chats (configurable in web-dashboard's admin-section);
* visitor-chats can now be ? (ignored);
* chat-linked tickets can now be created from live-visitor-chats ?;
* ? the app now supports 'Tabs' (configurable in web-dashboard's admin-section);
* added support for generic alias avatars ?;
* Languages update.
* Improvements and issue fixes;
* Support for Right-to-Left languages;
* ❗️agent-alerts now show up in visitor-chats (configurable in web-dashboard's admin-section);
* visitor-chats can now be ? (ignored);
* chat-linked tickets can now be created from live-visitor-chats ?;
* ? the app now supports 'Tabs' (configurable in web-dashboard's admin-section);
* added support for generic alias avatars ?;
* Languages update.
* Improvements and issue fixes;
* Support for Right-to-Left languages;
* ❗️agent-alerts now show up in visitor-chats (configurable in web-dashboard's admin-section);
* visitor-chats can now be ? (ignored);
* chat-linked tickets can now be created from live-visitor-chats ?;
* ? the app now supports 'Tabs' (configurable in web-dashboard's admin-section);
* added support for generic alias avatars ?;
* Languages update.
* Improvements and issue fixes;
* Support for Right-to-Left languages;
* ❗️agent-alerts now show up in visitor-chats (configurable in web-dashboard's admin-section);
* visitor-chats can now be ? (ignored);
* chat-linked tickets can now be created from live-visitor-chats ?;
* ? the app now supports 'Tabs' (configurable in web-dashboard's admin-section);
* added support for generic alias avatars ?;
* Languages update.
* ❗️ agent-alerts now show up in visitor-chats (configurable in web-dashboard's admin-section);
* visitor-chats can now be ? (ignored);
* chat-linked tickets can now be created from live-visitor-chats ?;
* ? the app now supports 'Tabs' (configurable in web-dashboard's admin-section);
* added support for generic alias avatars ?;
* Languages update.
* ❗️ agent-alerts now show up in visitor-chats (configurable in web-dashboard's admin-section);
* visitor-chats can now be ? (ignored);
* chat-linked tickets can now be created from live-visitor-chats ?;
* ? the app now supports 'Tabs' (configurable in web-dashboard's admin-section);
* added support for generic alias avatars ?;
* Languages update.
* chat-linked tickets can now be created from live-visitor-chats ?;
* ? the app now supports 'Tabs' (configurable in web-dashboard's admin-section);
* added support for generic alias avatars ?;
* Languages update.
* ? the app now supports 'Tabs' (configurable in web-dashboard's admin-section);
* added support for generic alias avatars ?;
* Languages update.
What's new
* Data storage, sign out process and other app improvements;
* Possible fix for failed login with valid credentials;
* Languages update.
What's new
* Fix of not-ended-session on sign out, crash on long ticket reply, some other crash fixes;
* Possible fix for failed login with valid credentials;
* Languages update;
Recently
* App allowed to be used without Google Play Services (push-notifications might not work), allows login without push-token;
* New option - Quick navigation to chat from any screen.
What's new
* Hotfix for users without actual Google Play Services in getting "invalid_mobile_data" error due failed push token;
* Languages update, you can participate in translating https://crowdin.com/project/tawk-android
* App allowed to be used without Google Play Services (push-notifications might not work), allows login without push-token;
* New option - Quick navigation to chat from any screen;
* Repeat option change to insistent notification, now supported also in Android 8 (Oreo);
What's new* Notification-grouping added. Each visitor and agent/group will now have their own notification on devices that support this;* Added `Test notifications` under alert configuration in app's settings;* App supports `Video + Voice + Screensharing` add-on;* Quite a bit of bug-fixes and under the hood improvements.
What's new* App now supports `Video + Voice + Screensharing` add-on:> For those who want to see your lovely visitor faces, video calls are now available not only on the web but in our mobile apps as well!> When chat is not enough to convey what is happening on your visitors screen, just enable screen-sharing and hop into your visitors shoes in just a few moments.> Oh, you can also make voice calls.* Quite a bit of bug fixes and stability improvements
What's new* App now supports `Video + Voice + Screensharing` add-on:> For those who want to see your lovely visitor faces, video calls are now available not only on the web but in our mobile apps as well!> When chat is not enough to convey what is happening on your visitors screen, just enable screen-sharing and hop into your visitors shoes in just a few moments.> Oh, you can also make voice calls.* Quite a bit of bug fixes and stability improvements
What's new* App now supports `Video + Voice + Screensharing` add-on:> For those who want to see your lovely visitor faces, video calls are now available not only on the web but in our mobile apps as well!> When chat is not enough to convey what is happening on your visitors screen, just enable screen-sharing and hop into your visitors shoes in just a few moments.> Oh, you can also make voice calls.* Quite a bit of bug fixes and stability improvements
What's new* App now supports `Video + Voice + Screensharing` add-on:> For those who want to see your lovely visitor faces, video calls are now available not only on the web but in our mobile apps as well!> When chat is not enough to convey what is happening on your visitors screen, just enable screen-sharing and hop into your visitors shoes in just a few moments.> Oh, you can also make voice calls.* Quite a bit of bug fixes and stability improvements
What's new* App now supports `Video + Voice + Screensharing` add-on:> For those who want to see your lovely visitor faces, video calls are now available not only on the web but in our mobile apps as well!> When chat is not enough to convey what is happening on your visitors screen, just enable screen-sharing and hop into your visitors shoes in just a few moments.> Oh, you can also make voice calls.* Quite a bit of bug fixes and stability improvements
Shortcuts now support searching in addition to filtering. Start searching by typing /?<keyword> in all of the fields that support Shortcuts.Added property-invite management.New `unseen` indicators added to main-drawer.Notification sound configuration improvements for Android Oreo devices.Slight power-usage improvements.Settings now contain a new option, 'Whispering assistance'.Various other fixes all over the app.
Shortcuts now support searching in addition to filtering. Start searching by typing /?<keyword> in all of the fields that support Shortcuts.Settings now contain a new option, 'Whispering assistance'.Various other fixes all over the app.
Some groups you just always want easily accessible. Now you can! Just pin the desired groups and they will always be within your reach in the drawer.
Some groups you just always want easily accessible. Now you can! Just pin the desired groups and they will always be within your reach in the drawer.
New features! New design! New experience!- Bug fixes- UI improvements
New features! New design! New experience!- Bug fixes- UI improvements
New features! New design! New experience!- Bug fixes- UI improvements- NEW sound and vibration settings for visitor arrived notification- NEW referrer link added to chat timeline.- Performance optimisation- Sign up and property creation wizard- Admin section with property management
New features! New design! New experience!- Bug fixes- UI improvements- NEW sound and vibration settings for visitor arrived notification- NEW referrer link added to chat timeline.- Performance optimisation- Sign up and property creation wizard- Admin section with property management
New features! New design! New experience!- Bug fixes- UI improvements- NEW sound and vibration settings for visitor arrived notification- NEW referrer link added to chat timeline.- Performance optimisation
New features! New design! New experience! "Visitor arrived" notification is back by popular demand.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
You can have unlimited agents and add them to unlimited sites so they could communicate with your visitors without any limitations.
Your chat history is kept forever until you delete it.
You can customize widget appearance (position, color, icon), content of widget headers, texts and forms.
Also you can:
- add welcoming messages, chat rescuers if agents are busy or other simple or advanced triggers;
- use shortcuts (canned responses) for quick answers on common questions;
- setup Pre-chat form to ask required contact details of the visitor.
In Android app you can:
- register in tawk.to, add websites and generate widget code for them;
- receive push-notifications about new visitors on your website, new chat requests and new messages from visitors or your agent colleagues;
- monitor visitors movement on your websites and initiating chat with them;
- invite agents into tawk.to, speak with them in direct messages or group chats;
- work with tickets from users, sent to your email, or create new tickets right in the app;
- view history of your chats, convert them into tickets, copy or send chats transcript via email.
No catch. No ads. No spam. It's truly free and always will be.