We're always working to improve performance and add enhancements.
Recent updates include:
- Two-step authentication; optional forced user logout after specified hours.
- Security enforced to block rep access to other reps' tasks and SOs.
- View ship-to address and update Multiple Meters reads on SOs.
- View invoice total payment and credit memo amounts.
- Limited Mobile licenses for techs with limited duties.
- View journal note create date; hide system entries.
Tigerpaw mobile streamlines many tasks that bog down techs and sales reps in the field. A new UI gives instant access to critical information.• You are able to efficiently complete activities including:o Begin & End travelo Begin & Update worko Schedule & Complete Taskso Create, Work & Advance Opportunitieso Update Customer, Prospect & Lead data• CRM: Able to work with opportunities, accounts, and contacts.• GPS integration• Camera Support• Attach existing images• Signature Capture
Requires licensing from Tigerpaw for activation.
Tigerpaw Mobile
New Productivity Tool For Tigerpaw Software Users
This new and improved mobile app is an add-on for existing Tigerpaw Software users. Click here for an overview. Not using Tigerpaw yet to run your business? Click here to learn more.
The new Tigerpaw mobile app streamlines many of the data entry tasks that bog down technicians and sales reps in the field. A new streamlined user-interface gives instant access to critical information, and automates the updating of tickets, account and contact info, opportunities and more.
Field service techs can manage their tasks and calendars and work tickets simply and quickly with any mobile device – even in areas where connectivity is intermittent. Sales personnel can access and, update account & contact data, and manage opportunities while on-the-go.
Tigerpaw Mobile Features:
• Process Driven: With your daily agenda and all of your sales and customer data in hand, you will be able to efficiently complete each job and/or sales activity including the ability to:
o Begin & End travel
o Begin & Update work
o Schedule and Complete Tasks
o Create, Work, and Advance Opportunities
o Update Customer, Prospect, & Lead data
• Auto-Sync: No connection? No problem. Stay connected even when your device isn't - all your work will automatically sync when you have connectivity, avoiding interruption during field management.
• GPS integration: Tapping an address brings up your phone's navigation, making it easy to get to the customer - on time.
• Increased Communication: This version of Tigerpaw Mobile includes a full CRM to provide you with detailed opportunity, account, and contact data. You can contact the customer directly from the CRM on your mobile device and work with opportunities.
• Camera Support: Take pictures and attach them to your Tigerpaw tickets.
• Signature Capture: Clients can use their fingers to sign your service orders - allowing you to avoid conflict and get paid more quickly.
• Dispatch Board Integration: Always know exactly where your technicians are - right from the dispatch board.