Eid Greetings
Eid greetings added
1.New feature added to allow customers to report wrong transfer transaction and notify the receiver of the amount and give them an option through the app to returned the amounts.
2.Reset password using security questions new flow.
3.Update email through bankak new flow.
4.Enhancing the transaction history with a quick search option.
5.New option added to report bill payment service disputes.
6.Allow customers to share their inquiries related to different services through Help option.
1. Foreign currency services are now available ; customers can easily exchange foreign currency to SDG instantly from Banak
2. In addition, customers can also transfer amounts in foreign currency to other foreign accounts and VISA accounts
3. Request new ATM Card without the need to call our call center or visit branch.
4. Request cheque book without the need to visit branch.
5. You can activate your ATM card without the need to call our call center.
6. New design for My profile screen.
1. Foreign currency services are now available ; customers can easily exchange foreign currency to SDG instantly from Banak
2. In addition, customers can also transfer amounts in foreign currency to other foreign accounts and VISA accounts
3. Request new ATM Card without the need to call our call center or visit branch.
4. Request cheque book without the need to visit branch.
5. You can activate your ATM card without the need to call our call center.
6. New design for My profile screen.
1. Foreign currency services are now available ; customers can easily exchange foreign currency to SDG instantly from Banak
2. In addition, customers can also transfer amounts in foreign currency to other foreign accounts and VISA accounts
3. Request new ATM Card without the need to call our call center or visit branch.
4. Request cheque book without the need to visit branch.
5. You can activate your ATM card without the need to call our call center.
6. New design for My profile screen.
Bug fixes and enhancement
1. You can activate your ATM card without the need to call our call center.
2. Reset device using your active ATM card.
3. Improved process to reset your password using your ATM card.
4. Additional confirmation screen for Transfer to Other Banks (via Card) service.
5. App enhancement for better data security and customer experience.
6. Minor fixes based on user feedback.
Bug fixes
· Pre login screen new design.
· Get beneficiary information on Transfer to Other Banks (via Card).
· Improved Email and SMS notification messages.
· App enhancement for better data safety and customer experience.
· Update includes minor fixes based on user feedback.
Bug Fixes
Minor bug fixes
Minor bug fixes
Minor bug fixes
Security Patch,
Change your mobile phone yourself, no need to call contact center.
Minor bug fixes
Security questions feature added in order to reset your password.
Reset your mobile phone details in case you changed it.
New safer password policy.
Set Standing Order for repetitive and schedule funds transfers.
Transfer to Other Banks (via Card).
View more than 10 Transactions in Transaction History.
New bank statement format.
1.بنكك|PAY (QR) scanning is now faster for making quick payments.
2.More organized flow of Bill Payment services.
3.Get instant feedback of the pending transactions by pressing the refresh button.
4.Transfer using BOK account CIF number (7 digits) in Mobile account
5.Improved messages for better customer understanding.
6.Bugs and errors fixed.
7.Improved system performance and stability.
Bugs and errors fixed
1. Switch from your bank account to your mobile account and vice-versa.
2. Set a default account for transactions if you have multiple accounts.
3. Transfer from your BOK bank account to your or any other mobile money account.
4. Use your contact list to add for beneficiaries or transactions.
5. Directly copy or paste any text or number to any input field.
6. Improved messages for better customer understanding.
7. Bugs and errors fixed.
8. Improved system performance and stability.
Bug and errors fixed
Performance improved
Improved Performance and stability
Share your QR feature added pre-login
Profile Picture option
Bankak Pay improved and faster
Transaction history and more details added
Quick account statement options, last 5, last 7 days, last 30 days and 3 months.
1) New look and feel for design and icons with easy to follow instructions.
2) QR based بنكك |PAY feature for Mobile Banking has been improved to include Mobile Money to pay for BOK customer, Merchant and other Mobile
3) Improved performance to meet the financial demands.
4) Improved Transaction confirmation and history.
5) Improved customer experience.
6) Bug fixes and system stability.
7) This is a beta version.
a. prize competition added on Mobile Money, be part of the competition and win grand prizes
b. You can now view last 10 transaction done on Mobile Money
c. Bug fixes and system stability.
a. prize competition added on Mobile Money, be part of the competition and win grand prizes
b. You can now view last 10 transaction done on Mobile Money
c. Bug fixes and system stability.
1. First time introducing QR Code Feature “بنـكك |PAY” by BOK. Now use the QR code “بنـكك |PAY” to do Payments at any Wakeel for shopping, Cash Deposits, Cash Withdrawals, Funds Transfer.2.New Billers added “Canar Postpaid”, “Open University of Sudan” & “Tbeebk”3.Save beneficiary list now on Mobile Money (for funds transfers or bill payments)4.Error messages and bugs fixed
1. First time introducing QR Code Feature “بنـكك |PAY” by BOK. Now use the QR code “بنـكك |PAY” to do Payments at any Wakeel for shopping, Cash Deposits, Cash Withdrawals, Funds Transfer.2.New Billers added “Canar Postpaid”, “Open University of Sudan” & “Tbeebk”3.Save beneficiary list now on Mobile Money (for funds transfers or bill payments)4.Error messages and bugs fixed
1. First time introducing QR Code Feature “بنـكك |PAY” by BOK. Now use the QR code “بنـكك |PAY” to do Payments at any Wakeel for shopping, Cash Deposits, Cash Withdrawals, Funds Transfer.2.New Billers added “Canar Postpaid”, “Open University of Sudan” & “Tbeebk”3.Save beneficiary list now on Mobile Money (for funds transfers or bill payments)4.Error messages and bugs fixed
Bank of Khartoum’s Bankak / بنكك is a smart app (previously known as mBOK) designed for its customers to access their bank accounts or mobile accounts with ease and safety. More than ever powerful mobile banking & mobile account experience.
To log in, use your Bank of Khartoum A/C – CIF or create and access your mobile account instantly using your valid mobile number.
بنكك account allows any BOK account holder to subscribe and access his account and enjoy banking from home.
بنكك mobile service allows customers to open Mobile Account using their valid mobile number.
Features:
• Instant and Real-time access to your account from anywhere.
• Secure your account and stay informed for every transaction via instant SMS for all transactions done.
• You can transfer any amounts up to SDG 2,000,000/Day.
• Transfer Funds between your own bank accounts, To Other BOK accounts, to Other Banks (via Card number) and to any Mobile Money account holder.
• Use “بنـكك |PAY” (QR code-based payment method) to do Payments at any بنـكك |PAY Shop or BOK Wakeel.
• Cardless Cash Withdrawal (OTP) withdraw the money yourself or use this service to send money to anyone who can visit BOK ATM or BOK Wakeel shops to receive cash.
• Save Funds Transfer or Bill Payment beneficiaries for frequent transfers and payments.
• Instantly create Fixed Term Deposit account and enjoy one of the highest profit rates (up to 15.18% in 2018) among Sudanese banks via بنكك Account.
• Set Standing Order for repetitive and schedule funds transfers to other BOK accounts via بنكك Account.
• Manage password reset, registered mobile phone, email address and security questions update from the app.
• Available in Arabic and English language.
Bills currently you can pay through بنكك:
• Electricity – SEDC
• Telecommunication
o Zain, MTN, Sudani
o Canar
• Government Services
o HAJ
o MOHE
o E-15
o Medical Supplies
o Customs
• Education
o Imperial University
o OUS
o Future University
o Desire 2 E-learning
• Donation
o Sadagat
o Wagfia Organization for Orphans Care
o Alqassim Organization for Humanitarian Aid
o Voluntary Agency for Medical Aid and Relief
• Fuel & Gas
o Bashaer
• Transportation
o Tirhal
o Mishwar
o Tzkarati
o Rahtak Taxi
o Adeeela
• Travel & Tourism
o Haboob.sd
o Food Delivery
o Yala Na6lob
o Fresh
o Debonairs Pizza
o Tukul
o Aklak
• Online Shopping
o K-OF-T
o Dukani
o Dayir
o Alsouq.com Hypernova
o Tutia
• BOK Payments
o Irada / Microfinance
• Medicine & Health
o Tbeebk
• More
o Rita Pay
Our website: http://bankofkhartoum.com/mobile-banking-mbok/
http://bankofkhartoum.com/mobile-money/
Facebook page: /BankofKhartoum1913
In case you face any issue, have questions or would like to report an issue, please use "Help" option on your app and submit.